Privacy Policy

Last updated: August 2026

Spring Valley Natural Foods, Inc., doing business as Spring Valley Herbs ("Spring Valley Herbs," "we," "us," or "our"), operates a single retail store at 1738 S Glenstone Ave, Springfield, MO 65804 and the website springvalleyherbs.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, and your choices.

We are a small, independently owned local retail store. We do not sell products online, and we do not knowingly sell or rent your personal information to anyone.

Information We Collect

We collect information in two ways:

Information you give us directly. If you use the contact form on this Site, we collect your first name, last name, email address, and whatever message you choose to send us. We use this only to respond to your inquiry.

Information collected automatically. Like most websites, our hosting provider automatically logs basic technical information when you visit — things like your IP address, browser type, and pages visited — for security and basic site-performance purposes. We do not use this information to build advertising profiles.

Third-Party Services We Use

We use a small number of outside services to run this Site and respond to messages:

Mailgun — processes and delivers messages submitted through our contact form to our inbox. Mailgun has its own privacy practices governing how it handles message data in transit.

Google Maps — the map embedded on our Contact page is provided by Google and may set its own cookies or collect usage data according to Google's own privacy policy.

We do not use third-party advertising trackers, and we do not run retargeting ads.

How We Use Your Information

We use the information you provide solely to respond to your questions, check product availability, or handle a special order request. We do not use it for marketing emails unless you separately ask to be added to a mailing list, and we do not share it with third parties for their own marketing purposes.

Data Retention

We keep contact form messages only as long as reasonably necessary to respond to your inquiry and maintain basic business records, after which we delete them.

Your Choices

You can always reach out to ask what information we have on file for you, or to request that we delete it, by calling us at (417) 882-1033 or emailing hello@springvalleyherbs.com.

Children's Privacy

This Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

Spring Valley Herbs
1738 S Glenstone Ave, Springfield, MO 65804
(417) 882-1033
hello@springvalleyherbs.com